Privacy policy

Privacy Policy

Last Updated: September 28, 2026

This Privacy Policy describes how Cozy Counter, operated by DCHSTORE LLC, collects, uses, shares, and protects personal information when you visit cozycounter.shop, make a purchase, contact us, or otherwise use our services.

1. Information We Collect

Depending on how you interact with our website, we may collect information such as:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Order information

  • Product preferences

  • Payment-related information

  • Device and browser information

  • IP address

  • Website activity

  • Cookies and similar technology data

  • Communications with customer support

Payment information may be processed directly by third-party payment service providers rather than stored directly by Cozy Counter.

2. How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Provide order confirmations and tracking information

  • Handle returns and refunds

  • Provide customer support

  • Detect and prevent fraud

  • Maintain website security

  • Improve our website, products, and services

  • Analyze website performance

  • Comply with legal obligations

  • Send marketing communications where permitted by law and according to your preferences

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the store, remember preferences, understand website usage, measure performance, prevent fraud, and support advertising or analytics services.

Your ability to manage cookies may depend on your browser, device, location, and the technologies used by our website.

4. Shopify

Our online store is powered by Shopify.

Shopify may process personal information as necessary to provide the e-commerce infrastructure and related services used to operate our store.

Shopify's own privacy practices may apply to information it processes.

5. Service Providers

We may share information with service providers when reasonably necessary to operate our business, including providers involved in:

  • Website hosting and e-commerce

  • Payment processing

  • Shipping and fulfillment

  • Analytics

  • Advertising

  • Fraud prevention

  • Customer service

  • Information technology

We do not authorize service providers to use personal information for purposes unrelated to providing their applicable services except as permitted or required by law.

6. Advertising and Analytics

We may use analytics and advertising technologies to understand website activity and measure or improve marketing performance.

Depending on the services enabled on our website, these technologies may collect information about visits, interactions, devices, and purchases.

Where required by applicable law, we will provide appropriate choices or obtain consent for relevant technologies.

7. Sharing Personal Information

We may disclose personal information:

  • To service providers assisting with our operations

  • To payment processors

  • To shipping and fulfillment providers

  • To analytics and technology providers

  • When required by applicable law

  • To protect our legal rights

  • To detect or prevent fraud or security threats

  • In connection with a legitimate corporate transaction, subject to applicable law

We do not sell personal information in exchange for money.

Certain advertising or analytics practices may be treated as "sale," "sharing," or targeted advertising under some privacy laws even when no money is exchanged. Where applicable, we will honor legally required privacy choices.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and applicable legal requirements.

9. Data Security

We use reasonable administrative and technical measures designed to protect personal information.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on where you live, applicable law may provide rights regarding your personal information, such as the right to:

  • Request access

  • Request correction

  • Request deletion

  • Obtain certain copies of your information

  • Object to or restrict certain processing

  • Opt out of certain marketing communications

  • Exercise other applicable privacy rights

To submit a privacy request, contact us at

Primary Email: support@cozycounter.shop
Alternative Email: cozycounter207@gmail.com


We may need to verify your identity before completing certain requests.

11. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us.

12. International Customers

If you access our website from outside the United States, your information may be processed in countries other than your country of residence.

Where applicable, we handle such transfers in accordance with applicable legal requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

The latest version will be posted on this page.

14. Contact Us

For privacy questions or requests, contact:

Cozy Counter
Operated by DCHSTORE LLC

Address: 30 N Gould St, Ste N, Sheridan, WY 82801, United States
Primary Email: support@cozycounter.shop
Alternative Email: cozycounter207@gmail.com
Phone: +1 307-500-7601
Website: cozycounter.shop