Terms of service

Terms of Service

Last Updated: September 28, 2026

Welcome to Cozy Counter. These Terms of Service govern your use of cozycounter.shop and purchases made through our website.

Cozy Counter is operated by DCHSTORE LLC.

By accessing our website or purchasing products from us, you agree to these Terms of Service.

1. Online Store Terms

You may use our website only for lawful purposes.

You may not use our products, services, or website in violation of applicable laws or regulations.

You may not transmit malicious code, interfere with the operation of the website, attempt unauthorized access, or otherwise misuse our services.

2. Product Information

We make reasonable efforts to provide accurate product descriptions, images, pricing, specifications, and availability information.

Product colors and appearance may vary slightly depending on your device, screen settings, manufacturing variations, or other factors.

If we discover a material error affecting an order, we may contact the customer to resolve the issue.

3. Pricing

Product prices are displayed on our website and may change from time to time.

The price applicable to an order is the price displayed and accepted during checkout, subject to correction of obvious errors where permitted by applicable law.

Applicable shipping charges and other charges, if any, will be displayed during checkout before the order is submitted.

4. Orders

Submitting an order does not guarantee that the order can be fulfilled.

We reserve the right to cancel or limit an order when reasonably necessary, including situations involving:

  • Product unavailability

  • Incorrect product or pricing information

  • Payment authorization problems

  • Suspected fraud or unauthorized transactions

  • Shipping restrictions

  • Other circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been successfully collected, the applicable amount will be refunded to the original payment method.

5. Payments

Customers must provide accurate and authorized payment information when placing an order.

Available payment methods are displayed during checkout.

Payment transactions may be processed by third-party payment service providers. Their respective terms and privacy practices may also apply to payment processing.

6. Shipping and Delivery

Orders are generally processed within 1–3 business days.

For detailed shipping options, charges, estimated transit times, and other delivery information, please review our Shipping Policy.

Delivery estimates are estimates rather than guaranteed delivery dates.

7. Returns and Refunds

Eligible return requests may be submitted within 14 days after receiving the order, subject to our Return & Refund Policy.

Please review the Return & Refund Policy before requesting a return.

8. Order Information

Customers are responsible for providing accurate billing, shipping, contact, and payment information.

If you discover an error in your order information, please contact us as soon as possible at

Primary Email: support@cozycounter.shop
Alternative Email: cozycounter207@gmail.com

 

 

9. Intellectual Property

Unless otherwise indicated, the content created for the Cozy Counter website, including our store branding, original text, graphics, and other original materials, is owned by or licensed to DCHSTORE LLC and is protected by applicable intellectual property laws.

Third-party trademarks, brand names, product names, images, and other intellectual property remain the property of their respective owners.

The appearance of a third-party trademark or product on our website does not by itself imply sponsorship, endorsement, partnership, or affiliation with Cozy Counter or DCHSTORE LLC.

10. Third-Party Services

Our website may use third-party services for functions such as payment processing, website hosting, analytics, shipping, and order fulfillment.

We are not responsible for independent third-party websites or services outside our reasonable control.

11. Prohibited Uses

You may not use our website:

  • For unlawful purposes

  • To violate applicable laws or regulations

  • To infringe intellectual property rights

  • To transmit malicious software

  • To collect personal information unlawfully

  • To interfere with website security

  • To engage in fraudulent or deceptive activities

12. Disclaimer

We make reasonable efforts to maintain accurate and reliable website information.

Except where otherwise required by applicable law, the website and services are provided subject to the terms, conditions, warranties, and consumer protections that apply to the transaction.

Nothing in these Terms is intended to exclude or limit rights that cannot legally be excluded or limited.

13. Limitation of Liability

To the maximum extent permitted by applicable law, DCHSTORE LLC will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website or products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

14. Governing Law

These Terms are governed by applicable laws of the United States and the State of Wyoming, without limiting any mandatory consumer rights that may apply based on the customer's location.

15. Changes to These Terms

We may update these Terms of Service when necessary.

The latest version will be published on this page together with its updated effective date.

16. Contact Information

Questions about these Terms of Service may be sent to:

Cozy Counter
Operated by DCHSTORE LLC

Address: 30 N Gould St, Ste N, Sheridan, WY 82801, United States
Primary Email: support@cozycounter.shop
Alternative Email: cozycounter207@gmail.com

Phone: +1 307-500-7601
Website: cozycounter.shop